Pivot Counseling
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Dr. Timothy Yen Pivot Counseling CEO

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Embrace Your Family's Unique Strengths

If you are experiencing an emergency, please call the Crisis Support Services of Alameda County 24-hour crisis line (if applicable) at 1-800-309-2131 or the National Crisis line at 1-800-273-8255. More information about crisis support can be found at https://www.crisissupport.org/programs/crisis-line/.

Connect With Our Team

We’re here to support you on your journey toward better mental health and well-being. Whether you’re seeking help for yourself, a loved one, or a relationship, we’re honored that you’re considering us. Please complete the form below to share a bit about how we can assist you. One of our team members will be in touch shortly to discuss the next steps. We look forward to the opportunity to help you achieve your goals!

Walnut Creek Location

1460 Maria Ln Suite, 290 & 310

Walnut Creek, CA 94596

Pleasanton Location

4460 Black Ave. Suite G

Pleasanton, CA 94566

Dublin Location

6444 Sierra Court

Dublin, CA 94568

Walnut Creek | Pleasanton | Dublin

(925) 385-8228

Reach Out Now

Submitting this form does not establish a therapist-client relationship or constitute any form of patient-therapist confidentiality or privilege. We will protect your information to the best of our ability, but please avoid sharing sensitive or confidential details in this form. A therapist-client relationship is only established upon signing our intake forms and completing the initial session. For urgent mental health assistance, please contact emergency services or a crisis hotline.

check your out-of-network benefits

At Pivot Counseling, we partner with Thrizer, a third-party service designed to make using your PPO out-of-network benefits simpler and more transparent.

Thrizer can help verify your insurance benefits, estimate potential reimbursement, and give you a clearer understanding of your expected out-of-pocket costs. If eligible, they also offer the option to provide upfront reimbursement for your sessions and can handle the process of submitting and following up with your insurance company on your behalf.

This allows you to focus more on your care, while reducing the administrative burden often associated with insurance.

Thrizer’s services are optional and come with a nominal fee. For more information, you can visit thrizer.com, or feel free to reach out to us if you’d like help getting started.

Connect With Our Team

We’re here to support you on your journey toward better mental health and well-being. Whether you’re seeking help for yourself, a loved one, or a relationship, we’re honored that you’re considering us. Please complete the form below to share a bit about how we can assist you. One of our team members will be in touch shortly to discuss the next steps. We look forward to the opportunity to help you achieve your goals!

Walnut Creek Location

1460 Maria Ln Suite, 290 & 310

Walnut Creek, CA 94596

Pleasanton Location

4460 Black Ave. Suite G

Pleasanton, CA 94566

Dublin Location

6444 Sierra Court

Dublin, CA 94568

Walnut Creek | Pleasanton | Dublin

(925) 385-8228

Reach Out Now

Submitting this form does not establish a therapist-client relationship or constitute any form of patient-therapist confidentiality or privilege. We will protect your information to the best of our ability, but please avoid sharing sensitive or confidential details in this form. A therapist-client relationship is only established upon signing our intake forms and completing the initial session. For urgent mental health assistance, please contact emergency services or a crisis hotline.

If you are experiencing an emergency, please call the Crisis Support Services of Alameda County 24-hour crisis line (if applicable) at 1-800-309-2131 or the National Crisis line at 1-800-273-8255. More information about crisis support can be found at https://www.crisissupport.org/programs/crisis-line/.